Privacy Policy

As the operator of its website, deutscher and hackett Pty Ltd (ACN 123 119 022) (deutscher and hackett) needs to obtain and retain information about those who are using its website.

We recognise the importance, however, of protecting that information. This policy describes how we manage any personal information we have about you.

By visiting our website (“”), you are accepting the practices described in this privacy policy.


1. Information collection

1.1 As a client of deutscher and hackett, you may be asked to submit personal information verbally, by email, in online form or in writing. The information that we hold about you may include: name, address, phone and fax numbers, email address, payment and credit card details and art preferences.

1.2 If at any time you provide the personal information of another person to us, then you must ensure that that person has read and understood this policy and separately consents to that personal information being used and disclosed by us for the above purposes.

1.3 We may also collect the following information from our website:

Statistical information

We may collect statistical information regarding the use of the website. This collection includes your computer’s Internet Protocol (IP) address, the date and time of your visit, previous site visited and browser type. This information is collected to provide us with information about the use of the website and to help us maintain and develop the website to provide better information to users.


Our website may use cookies. This involves the collection of personal information about you, including your habits when accessing our website and any information you provide in customising this website.

You can prevent this collection of information by setting your browser from accepting cookies. This will not prevent you from accessing the website, however it may prevent you from utilising all features of the website.


2. Use and disclosure of information

2.1 The information we collect is used:    
(1) to maintain our client database;
(2) to respond to your queries;
(3) to republish information on our site;
(4) to send you information about our auctions and special events;
(5) for our internal business, administrative, marketing, planning and research requirements; or
(6) for purposes that are expressly permitted under any agreement with you.
2.2 We will not use or disclose, and will use reasonable endeavours to prevent the use or disclosure of, information provided by you except:    
(1) as required for the provision of services to you;
(2) expressly permitted under any agreement with you;
(3) on a confidential basis to agents that we use in the ordinary operation of our business, such as for data processing, printing or mailing;
(4) on a secured basis as required for the ordinary operation of our website, such as sending the information to a back up data centre;
(5) as required under compulsion of law or provided in co-operation with any governmental authority; or
(6) where it is already publicly available or is disclosed by deutscher and hackett in a manner that does not readily permit identification of information relating to you.


3. Access and Correction

3.1 You may request access to personal information we hold about you by emailing us at or writing to our Privacy Officer at the address below. Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you access it (e.g. emailing or mailing it to you).

3.2 If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request amendment of it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.


4. Marketing and promotion communications

4.1 deutscher and hackett may use the personal information provided to send you information on auctions, events, news or services (both electronic and hardcopy) to you.

4.2 You may opt out of receiving any communications from us at any time (other than as required for the operation of our business, e.g. information about your request for a refund). If you wish to do this, please make all requests in writing addressed to our Privacy Officer at the address below. Please indicate on your request whether you wish to opt out of either, or both, postal and electronic marketing communications.


5. Security

5.1 Although deutscher and hackett has implemented a number of security measures to protect the security and integrity of the information that you have provided to us via the website, the website is linked to the Internet which is inherently insecure. Accordingly, we cannot provide any definitive assurance regarding security of the information. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. deutscher and hackett will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information due to the website being linked to the Internet.

5.2 Once the information is collected, deutscher and hackett will take all reasonable steps to protect that information from misuse, loss or unauthorised access. We will destroy your personal information once it is no longer needed for the purpose for which the information was collected.


6. Links to other websites

From time to time deutscher and hackett’s website may contain links to other websites. deutscher and hackett is not responsible for the privacy practices or the content of those websites.


7. Miscellaneous

7.1 This policy represents our policy as at 1 July 2007. We may change this privacy policy from time to time. Any amendment will be made on a prospective basis, i.e. all information received or retained before the time of any amendment will remain subject to the privacy policy applicable before the amendment.

7.2 Although we intend to observe this policy at all times, it is not legally binding on deutscher and hackett in any way. From time to time we may regard it as necessary or desirable to act outside the policy. deutscher and hackett may do so, subject only to any statutory rights you have under the Privacy Act or other applicable legislation.


8. Contact

8.1 Any questions, feedback or suggestions about this policy, request to opt out of communications or any complaint regarding treatment of your privacy by deutscher and hackett, should be made in writing to this address


Amy Marjoram 
Privacy Officer
Deutscher and Hackett Pty Ltd
105 Commercial Road, South Yarra, Victoria 3141
Phone: +61 3 9865 6333 
Fax: +61 3 9865 6344